Is NoordCode trustworthy? Reviews and trustmark

Chantal Willemsen

8/20/2023

Dissatisfied with the product. The customer service then addresses me by the wrong name and shows no compassion. Negative reviews about the product are also NOT posted on their site. Extremely disappointing.

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Mark Dekker
8/21/2023
Fast delivery, good price/quality ratio.
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Chantal Willemsen
8/20/2023
Dissatisfied with the product. The customer service then addresses me by the wrong name and shows no compassion. Negative reviews about the product are also NOT posted on their site. Extremely disappointing.
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Response by NoordCode
Hello Chantal, I'm sorry to hear that you are dissatisfied with our product and customer service. In the email where you wrote this review, there was also an option to rate the product itself. All our reviews are automated through an external partner, Webwinkelkeur. Therefore, we cannot choose whether reviews are published or not. Your product review did not come through to us, but this review did. They always arrive at the same time. Are you sure you filled it out? I understand that it was about the taste of a product you are not satisfied with. Taste is very personal, and with online purchases, there is always a risk; you cannot taste, see, or smell it beforehand. My colleague Anna will contact you to find a suitable solution for this. Kind regards, Merel Huisman
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How would you rate NoordCode?
Johanna Aichhorn
8/19/2023
Great Coffee and Great Quality
Noortje Voorhuis
8/19/2023
Fast delivery and great products!
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Marco Colantuoni
8/17/2023
Great service excellent products for Ketodiet
Jamilla Riebot
8/16/2023
Very fast delivery!
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