Regular monitoringSabine van campenhout
The order arrived at the neighbors, but this was not mentioned in the communication. There was back-and-forth emailing to locate it. (UPS indeed stated that it had arrived via the customer’s view). As a result, the truffles were left in a warm shop for 2 days, and I really wanted to refrigerate them due to their shelf life. This is no longer possible. I also find it unacceptable that ordered (still private) products are simply delivered to your neighbors.
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