Great delivery, quick response to email contact.
Approved
Member of ValuedShops since 2020
Regular monitoring
Clear conditions
Complaint management
Real entrepreneur
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- JenTranslated with AI
- Terracotta Olla
Fast delivery, excellent customer service, and a great product. Upon delivery, it turned out that 2 Olla's were broken. After I tried to report this to the supplier (without success), I was wonderfully assisted by customer service. They asked me to provide some photos (which they could use for the claim with the supplier), suggested various solutions, and the replacement 2 Olla's were delivered the same day. The next day, I already had them in my possession! Result: happy plants and a happy customer!
Translated with AI How would you rate De Moestuinwinkel?
- Mieke
Very good service. Very quick response to an email reporting damage to one of the products. A suitable solution was provided immediately.
Translated with AI - Gabrielle Int Hout
- Lisette Lensvelt
- Jacques De Ruyck
no problem at all
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