Approved

Member of ValuedShops since 2020

  • Regular monitoring
  • Clear conditions
  • Complaint management
  • Real entrepreneur

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Regular monitoring

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Approved

This annual certification is conducted to ensure that the online shop is and remains up to date regarding general legal ecommerce requirements.

Requirements
Security scan

This regular scan is conducted to ensure that the online shop is and remains up to date with current security requirements.

  • WebwinkelKeur
  • Google Safe Browsing

Clear ordering process & conditions

Transparent ordering process and conditions for a reliable shopping experience.

  • delivery of products and services
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  • guarantee
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Complaint management

Unable to resolve an issue or complaint directly with the shop customer service?

  • WebwinkelKeur
  • DigiDispuut
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Real entrepreneur

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How would you rate De Moestuinwinkel?

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De Moestuinwinkel has 3073 5 star ratings 3073
De Moestuinwinkel has 509 4 star ratings 509
De Moestuinwinkel has 86 3 star ratings 86
De Moestuinwinkel has 54 2 star ratings 54
De Moestuinwinkel has 112 1 star ratings 112

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  1. Cristina

  3. Frouwe ten Have

    Practical

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  4. How would you rate De Moestuinwinkel?

  5. Luc Vliet

  7. Jose Smink

  9. Paulien Foppen

  11. Harold

    Very disappointing experience. According to GLS, my package has been delivered, but I have received nothing. No delivery person visible on my Ring camera, no note, and nothing with the neighbors. What bothers me the most is the handling of the situation. Even though I clearly indicated that the package was not received, I was mostly referred back to the tracking status instead of an investigation being initiated right away. It is striking that your public response sounds very different from your private email, in which you called my claim 'absurd' and my response 'out of proportion.' This gives the impression of double standards in reviews.

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