Marciano Karta
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I ordered a number of products from Body & Shape for the first time. I had an email in my spam folder that I hadn't seen, indicating that I hadn't specified which flavors of sauces I would like. I missed this email, but that same day I received a call from Chip, who brought it to my attention and asked what I would like. Extremely courteous! My package was delayed by Post NL. It was supposed to be delivered on Tuesday according to the tracking information, but unfortunately, it arrived on Thursday (when no one was home). I did receive a notification that my package had been delivered in the afternoon, which was very strange. I called my neighbors, and they knew nothing about it. After reviewing the camera footage, it turned out that the delivery person threw the two packages over the fence on the day that a code orange was issued. I came home to find both packages completely soaked and falling apart when I picked them up. Two products were damaged. I sent the video footage to Body & Shape. Of course, Body & Shape couldn't do anything about this, but they took the report very seriously and sent me two new products, one of which was in an XL package as compensation for the inconvenience. Now that's what I call service!!! Truly top-notch. Thank you so much, and I will definitely order from you again and highly recommend you to others! Also important: the sauces taste DELICIOUS!
Fast delivery
Nothing to complain about.
Good products at a nice price. Price/quality is 👍