Is AutoSound24 trustworthy? Reviews and trustmark

Rene
2/25/2026
Great service
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Marc
2/24/2026
Good product and fast delivery, I am very satisfied with it, thank you.
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MJR
2/23/2026
Delivery was supposed to take 3 days, but it ultimately took 3 weeks.
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Response by AutoSound24
Thank you for your honest feedback, and our sincere apologies for the long delivery time. You are absolutely right: three weeks is much longer than the two days we aim for, and that should not have happened. Unfortunately, there was an error in our inventory system, which caused the products to be listed as "in stock" when that was not the case. We immediately ordered the set from our supplier, and as soon as it arrived, we shipped your package on February 10th. From the tracking information, we see that DHL made the first delivery attempt on February 11th. Ultimately, the package was picked up by you at the DHL ServicePoint on February 13th. Once again, we apologize for this system error and the long wait. We hope that the upgrade to your sound system has made up for the delay a bit! Best regards, Martijn & the AutoSound24 Team
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Fatos
2/19/2026
After my order, something went wrong with the delivery and communication, but I have to say that they reacted very professionally and immediately fixed the problem. It was also not their fault at all. I appreciate the help very much. Thank you.
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Response by AutoSound24
Thank you for your patience while we resolved this for you. We are very sorry that the first delivery did not go smoothly; it is quite frustrating when a package is marked as delivered to the neighbors but is not actually there. To ensure that the replacement shipment would arrive correctly, we resent your HomeWood Nano Ceramic Coating to a DHL ServicePoint. We wanted to prevent any further confusion regarding neighbor delivery. According to the latest status information (JVGL06367353002025234374), you successfully picked up the package today, February 23, at 10:31 AM, from the DHL ServicePoint. We hope that the product meets your expectations! Now that everything has been resolved satisfactorily, we would greatly appreciate it if you would consider updating your review. Best regards, Martijn & the AutoSound24 Team
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BRUNO
2/18/2026
great service
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Zeki
2/16/2026
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