Regular monitoringEvelien
Beautiful products, but the website and customer service leave much to be desired. The information on the website is not complete, or at least I can't find it. It also states that there will be a response in a few minutes on the chat, but this has not been the case each time. Not even on the same day. In response to the email I received, I cannot reply (which is desirable, since both times I asked something, my question was not answered by the customer service representative). Last but not least, part of my order had some diapers neatly in the box, two were in a broken box, and some were just loose in the shipping box. Very strange.
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