Approved

Member of ValuedShops since 2021

  • Regular monitoring
  • Clear conditions
  • Complaint management
  • Real entrepreneur

Assurances of ValuedShops

Regular monitoring

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Approved

This annual certification is conducted to ensure that the online shop is and remains up to date regarding general legal ecommerce requirements.

Requirements
Security scan

This regular scan is conducted to ensure that the online shop is and remains up to date with current security requirements.

  • WebwinkelKeur
  • Google Safe Browsing

Clear ordering process & conditions

Transparent ordering process and conditions for a reliable shopping experience.

  • delivery of products and services
  • return
  • guarantee
  • prices
  • payment methods

Complaint management

Unable to resolve an issue or complaint directly with the shop customer service?

  • WebwinkelKeur
  • DigiDispuut
Submit a dispute

Real entrepreneur

Manifesto

At Poker Merchant, we stand for nothing less than high-quality products and exceptional service. We offer the widest range of poker products in Europe, ensuring that you always find what you need to make your poker nights a success. Our team is always striving to select the best products and develop new items that meet the needs of our customers. This means that you can count on high-quality products that meet the highest standards. Furthermore, we are committed to providing the best service possible. Our customer service team is always available to answer any questions you may have and help you make the right choice.

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How would you rate Poker Merchant?

ValuedShops reviews

ValuedShops
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Poker Merchant has 378 5 star ratings 378
Poker Merchant has 53 4 star ratings 53
Poker Merchant has 21 3 star ratings 21
Poker Merchant has 10 2 star ratings 10
Poker Merchant has 23 1 star ratings 23

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  1. Rene Borg

    Great and friendly service

  3. ID

    Il prodotto è ottimo.. solo il customer service lascia a desiderare. Ho effettuato il reso di un acquisto il 28 dicembre, ad oggi 30 gennaio devo ancora ricevere il rimborso.

    Reply

  4. How would you rate Poker Merchant?

  5. Roman Stříž

    Obrovský výběr produktů. Rychlé doručení. Super komunikace.

  7. Viktor

    They missed some items in the parcel, and based on reviews, this is a common issue. I sent several requests with proof but they won’t respond. After waiting for 2-3 weeks and receiving a poor review, they finally got back to me and sent missed items.

    Reply
  9. Dmytro Syrovatskyi

    Good price and good product! Only concern is that delivery to Portugal is a bit pricey.

  11. Per Regter

    Great products!.. and quick reliable shipping.