Approved

Member of ValuedShops since 2021

  • Regular monitoring
  • Clear conditions
  • Complaint management
  • Real entrepreneur

Assurances of ValuedShops

Regular monitoring

Member since
Last verification
Approved

This annual certification is conducted to ensure that the online shop is and remains up to date regarding general legal ecommerce requirements.

Requirements
Security scan

This regular scan is conducted to ensure that the online shop is and remains up to date with current security requirements.

  • WebwinkelKeur
  • Google Safe Browsing

Clear ordering process & conditions

Transparent ordering process and conditions for a reliable shopping experience.

  • delivery of products and services
  • return
  • guarantee
  • prices
  • payment methods

Complaint management

Unable to resolve an issue or complaint directly with the shop customer service?

  • WebwinkelKeur
  • DigiDispuut
Submit a dispute

Real entrepreneur

Manifesto

At Poker Merchant, we stand for nothing less than high-quality products and exceptional service. We offer the widest range of poker products in Europe, ensuring that you always find what you need to make your poker nights a success. Our team is always striving to select the best products and develop new items that meet the needs of our customers. This means that you can count on high-quality products that meet the highest standards. Furthermore, we are committed to providing the best service possible. Our customer service team is always available to answer any questions you may have and help you make the right choice.

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How would you rate Poker Merchant?

ValuedShops reviews

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Poker Merchant has 698 5 star ratings 698
Poker Merchant has 101 4 star ratings 101
Poker Merchant has 32 3 star ratings 32
Poker Merchant has 14 2 star ratings 14
Poker Merchant has 32 1 star ratings 32

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  1. Brenon Ekins

  3. Ludovic Jacquot

  4. How would you rate Poker Merchant?

  5. Alyssa Taelman

    Op 13/11 plaatste ik een bestelling van 15 lege poker cases via hun webshop. Op 14/11 ontving ik een bevestiging dat de bestelling onderweg was. Tot mijn verbazing ontdekte ik bij het volgen van de zending dat de bestelling was geannuleerd. Bij navraag kreeg ik te horen dat ze de bestelling alleen wilden verzenden als ik óf volledig gevulde cases kocht óf een extra bedrag van €300 betaalde. Ondertussen hielden ze het al betaalde bedrag van €360 gewoon vast. Zeer slechte klantenservice en totaal geen inspanning om hun kant van de overeenkomst na te komen. Absoluut geen aanrader!

    Reply
  7. Theo Quine

  9. Gian Cavina

  11. Khanh Vo hong

    Merci beaucoup