Approved

Member of ValuedShops since 2021

  • Regular monitoring
  • Clear conditions
  • Complaint management
  • Real entrepreneur

Assurances of ValuedShops

Regular monitoring

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Approved

This annual certification is conducted to ensure that the online shop is and remains up to date regarding general legal ecommerce requirements.

Requirements
Security scan

This regular scan is conducted to ensure that the online shop is and remains up to date with current security requirements.

  • WebwinkelKeur
  • Google Safe Browsing

Clear ordering process & conditions

Transparent ordering process and conditions for a reliable shopping experience.

  • delivery of products and services
  • return
  • guarantee
  • prices
  • payment methods

Complaint management

Unable to resolve an issue or complaint directly with the shop customer service?

  • WebwinkelKeur
  • DigiDispuut
Submit a dispute

Real entrepreneur

Manifesto

At Poker Merchant, we stand for nothing less than high-quality products and exceptional service. We offer the widest range of poker products in Europe, ensuring that you always find what you need to make your poker nights a success. Our team is always striving to select the best products and develop new items that meet the needs of our customers. This means that you can count on high-quality products that meet the highest standards. Furthermore, we are committed to providing the best service possible. Our customer service team is always available to answer any questions you may have and help you make the right choice.

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How would you rate Poker Merchant?

ValuedShops reviews

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Poker Merchant has 378 5 star ratings 378
Poker Merchant has 53 4 star ratings 53
Poker Merchant has 21 3 star ratings 21
Poker Merchant has 10 2 star ratings 10
Poker Merchant has 23 1 star ratings 23

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  1. Razvan

    Worst experience ever! If i could give 0 stars i would! Ordered some chips on 01.01.2023 and still didn’t got my products, only lies from them. They gave me a tracking number wich is NOT VALID! It is showing me the products are in the same place sincer a week ago and when i called GLS to ask more details they told me tracking number does NOT EXIST. Contact Poker merchant and they always say tomorrow, tomorrow. And also in the beggining whe i tried to contact them thru whats app or on the phone, the number displayes was not working, and after telling them this, in 20 minutes, VOILA! The whats app number worked but they never answered me on the phone, only text messages. Do not order from this website! Is a total scam!

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  3. Mladen

    Happy with quality of items and fast delivery

  4. How would you rate Poker Merchant?

  5. Claudi

    I got the Monte Carlo Tournament 750 chip set and it is awsome! I could choose how many chips of each type I was getting, the quality is great, the weight is 14 grams as advertised, and the delivery was on point

  7. liviu ficuta

    The best

  9. Marc-Aurelius Vana

    Excellent delivery, impeccable chips and materials. I'm very pleased!

  11. Deirdre Houlihan

    Excellent packaging and speedy delivery