Approved

Member of ValuedShops since 2021

  • Regular monitoring
  • Clear conditions
  • Complaint management
  • Real entrepreneur

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Regular monitoring

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Approved

This annual certification is conducted to ensure that the online shop is and remains up to date regarding general legal ecommerce requirements.

Requirements
Security scan

This regular scan is conducted to ensure that the online shop is and remains up to date with current security requirements.

  • WebwinkelKeur
  • Google Safe Browsing

Clear ordering process & conditions

Transparent ordering process and conditions for a reliable shopping experience.

  • delivery of products and services
  • return
  • guarantee
  • prices
  • payment methods

Complaint management

Unable to resolve an issue or complaint directly with the shop customer service?

  • WebwinkelKeur
  • DigiDispuut
Submit a dispute

Real entrepreneur

Manifesto

At Poker Merchant, we stand for nothing less than high-quality products and exceptional service. We offer the widest range of poker products in Europe, ensuring that you always find what you need to make your poker nights a success. Our team is always striving to select the best products and develop new items that meet the needs of our customers. This means that you can count on high-quality products that meet the highest standards. Furthermore, we are committed to providing the best service possible. Our customer service team is always available to answer any questions you may have and help you make the right choice.

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How would you rate Poker Merchant?

ValuedShops reviews

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Poker Merchant has 378 5 star ratings 378
Poker Merchant has 53 4 star ratings 53
Poker Merchant has 21 3 star ratings 21
Poker Merchant has 10 2 star ratings 10
Poker Merchant has 23 1 star ratings 23

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  1. Joel Coen

    I'm very happy with the purchase. The delivery took a bit long, but no problems.

  3. Maxence Devos

    Livraison rapide et un suivi de la commande parfait

  4. How would you rate Poker Merchant?

  5. Gavin Keane

    The guys were really helpful. I reached out to them through their customer help service and they did a great job. Would highly rate their service

  7. Jack Mullins

    Fast delivery and great products, not one problem encountered.

  9. Francesco costa

    buona qualita' del prodotto ,soddisfatto.grazie

  11. D.Heinz

    I bought an expensive Pokertable from Pokermerchant.com. The delivery took quite some time and the parts arrived in to separate shipments. So far so good But unfortunately the table was damaged during delivery. After getting into contact with PM and giving them detailed descriptions of the damages on a 2.500€ poker table the hustle started. Multiple damages like leather parts have multiple wholes in them, table legs have scratches, electric plugs for different countries, one germany plug bend etc. after documenting all damages and reporting them to PM i even got a quote to get the leather parts fixed. Repair costs of about 500€ plus i would have to transfer the table to the workshop and back. They went willing to exchange the dama