Approved

Member of ValuedShops since 2021

  • Regular monitoring
  • Clear conditions
  • Complaint management
  • Real entrepreneur

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Regular monitoring

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Approved

This annual certification is conducted to ensure that the online shop is and remains up to date regarding general legal ecommerce requirements.

Requirements
Security scan

This regular scan is conducted to ensure that the online shop is and remains up to date with current security requirements.

  • WebwinkelKeur
  • Google Safe Browsing

Clear ordering process & conditions

Transparent ordering process and conditions for a reliable shopping experience.

  • delivery of products and services
  • return
  • guarantee
  • prices
  • payment methods

Complaint management

Unable to resolve an issue or complaint directly with the shop customer service?

  • WebwinkelKeur
  • DigiDispuut
Submit a dispute

Real entrepreneur

Manifesto

At Poker Merchant, we stand for nothing less than high-quality products and exceptional service. We offer the widest range of poker products in Europe, ensuring that you always find what you need to make your poker nights a success. Our team is always striving to select the best products and develop new items that meet the needs of our customers. This means that you can count on high-quality products that meet the highest standards. Furthermore, we are committed to providing the best service possible. Our customer service team is always available to answer any questions you may have and help you make the right choice.

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How would you rate Poker Merchant?

ValuedShops reviews

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Poker Merchant has 378 5 star ratings 378
Poker Merchant has 53 4 star ratings 53
Poker Merchant has 21 3 star ratings 21
Poker Merchant has 10 2 star ratings 10
Poker Merchant has 23 1 star ratings 23

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  1. Martin Post

    Advertises fast delivery, but has not shipped order on third day. However, fairly quick response to query regarding the status on order and cited 'business' as the reason for delay. Acceptable, but unfortunate. Prices are very competitive in a European context, and maybe a little less if North America is included. Fairly nice, relevant, and broad product portfolio. 3.5/5. 4.5 without the delay. Update: Still not even handed to GLS om the flirte day. Needed the stuff saturday which does not seem possible. 2/5.

  3. Olsson Kim Kristian

    Delivery was fast, however I had some issues when placing the order; after payment failed there was no error message or anything to tell me what went wrong. In addition the page I got redirected to was no longer in English and I had issues understanding it. Thankfully there was Whatsapp contact info and I got great help and support from there, and was finally able to place my order :)

  4. How would you rate Poker Merchant?

  5. Jason McMullan

    Excellent poker set. Great communication. Fast delivery. Highly recommended

  7. Hristiyan Hristov

    Excellent service, fast customer support

  9. Ali ABDUL MALAK

    Great all the way

  11. Anonymous

    Fast delivery, nice quality