Tjilla

Contact via email and app went smoothly, but the delivery was later than planned, which isn't a big deal. However, I had specified preferred days for delivery, but this was not taken into account, despite the assurance. I was told that I could adjust it myself with PostNL, but that (changing the date) was not possible. The package was left unattended at my home, which is not ideal considering the price. The robot vacuum cleaner does its job; vacuuming works fine. We are still testing the mopping function, but it gets stuck on the rug.

The delivery took a little longer than expected since one of the ordered items could not be delivered on time. After contacting Tjilla, a solution was quickly reached. Then it was just a matter of waiting for the postal delivery. That also took a while, but it is unrelated to Tjilla's service. The Black Friday gift is still on its way and will be sent later. The customer service responds incredibly quickly. Great!

After some wandering at the post, I received the Tjilla today. I haven't used it yet; it's still on the load.

After months of waiting, I finally received the Tjilla 150. I ordered it in September and received it on December 5th. The installation and connection to the Wi-Fi were a bit tricky, but once connected, the cleaning could begin. And it does an amazing job. All the cat and dog hair disappears like snow in the sun. My house has never been this clean. I'm still figuring out how to have it clean a room separately. But the long wait has definitely been worth it. I'm happy with the purchase.