Approved

Member of ValuedShops since 2021

  • Regular monitoring
  • Clear conditions
  • Complaint management
  • Real entrepreneur

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Regular monitoring

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Approved

This annual certification is conducted to ensure that the online shop is and remains up to date regarding general legal ecommerce requirements.

Requirements
Security scan

This regular scan is conducted to ensure that the online shop is and remains up to date with current security requirements.

  • WebwinkelKeur
  • Google Safe Browsing

Clear ordering process & conditions

Transparent ordering process and conditions for a reliable shopping experience.

  • delivery of products and services
  • return
  • guarantee
  • prices
  • payment methods

Complaint management

Unable to resolve an issue or complaint directly with the shop customer service?

  • WebwinkelKeur
  • DigiDispuut
Submit a dispute

Real entrepreneur

Manifesto

Drogisterij Bilsen has been a trusted name for home and kitchen products for more than a century. What began as a small hardware store near Antwerp Central Station grew into an established shop with a strong and carefully selected assortment. Since 2004, our family has continued building this story. By working with suppliers from Europe, the US, and the UK, we are able to offer our customers a unique range and reliable quality. Our promise is simple: strong quality, fair prices, and service you can rely on.

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How would you rate Bilsen?

ValuedShops reviews

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Bilsen has 1309 5 star ratings 1309
Bilsen has 127 4 star ratings 127
Bilsen has 23 3 star ratings 23
Bilsen has 13 2 star ratings 13
Bilsen has 66 1 star ratings 66

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  1. Els Haesebrouck

    Very fast delivery

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  3. Rudy

    Great webshop and good prices.

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  4. How would you rate Bilsen?

  5. Frank Freudenberg

    The order with payment via PayPal on the iPhone did not work. Then PayPal was also unavailable on the PC. However, both orders were processed, and I received an email reminding me of the payment. The items I actually wanted were removed from the shopping cart, and only the items I ordered to qualify for free shipping were delivered. An email to support was answered with "we can charge you separately for the missing items." My response to do so was declined, and the items were shipped. This was the first and last time I ordered here. 2 stars only for the fact that something actually arrived.

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  7. Graham Hechter

    Great shop with a large variety of goods

  9. André van Rooijen

    Nice prices and fast delivery.

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  11. Wilma Hessels

    My product was delivered to a different address than I provided... I reported this, but never received a response.

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