Approved

Member of ValuedShops since 2021

  • Regular monitoring
  • Clear conditions
  • Complaint management
  • Real entrepreneur

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Approved

This annual certification is conducted to ensure that the online shop is and remains up to date regarding general legal ecommerce requirements.

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This regular scan is conducted to ensure that the online shop is and remains up to date with current security requirements.

  • WebwinkelKeur
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Clear ordering process & conditions

Transparent ordering process and conditions for a reliable shopping experience.

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Complaint management

Unable to resolve an issue or complaint directly with the shop customer service?

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Real entrepreneur

Manifesto

Drogisterij Bilsen has been a trusted name for home and kitchen products for more than a century. What began as a small hardware store near Antwerp Central Station grew into an established shop with a strong and carefully selected assortment. Since 2004, our family has continued building this story. By working with suppliers from Europe, the US, and the UK, we are able to offer our customers a unique range and reliable quality. Our promise is simple: strong quality, fair prices, and service you can rely on.

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How would you rate Bilsen?

ValuedShops reviews

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Bilsen has 1141 5 star ratings 1141
Bilsen has 113 4 star ratings 113
Bilsen has 23 3 star ratings 23
Bilsen has 11 2 star ratings 11
Bilsen has 58 1 star ratings 58

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  1. Jaap Hak

    Fast delivery, great price.

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  3. William

    Easy to order and very quick delivery, even from Belgium to the Netherlands.

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  4. How would you rate Bilsen?

  5. Familie A.

    The glass candle holders were not protected with any packaging, not even a film or padding, and arrived broken. I've never experienced anything like this before. I requested a refund through PayPal. The seller did not require a return.

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  7. Anke

    Everything is top quality... it was really delivered within 3 days... always happy to order again. Best regards

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  9. N

    Absolutely unacceptable experience. I received a damaged item , and despite multiple attempts to contact customer service via email, SMS, and their website, I received zero response. No acknowledgment, no return process, nothing. This level of disregard for customers is shocking. It’s not about the price of the item—it’s about basic respect and accountability, which this company clearly lacks. I would strongly advise others to avoid ordering from here unless you’re willing to risk being completely ignored if something goes wrong.

    Reply
  11. anonym

    Fast delivery. Shipment tracking was always updated.

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