Approved

Member of ValuedShops since 2021

  • Regular monitoring
  • Clear conditions
  • Complaint management
  • Real entrepreneur

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Regular monitoring

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Approved

This annual certification is conducted to ensure that the online shop is and remains up to date regarding general legal ecommerce requirements.

Requirements
Security scan

This regular scan is conducted to ensure that the online shop is and remains up to date with current security requirements.

  • WebwinkelKeur
  • Google Safe Browsing

Clear ordering process & conditions

Transparent ordering process and conditions for a reliable shopping experience.

  • delivery of products and services
  • return
  • guarantee
  • prices
  • payment methods

Complaint management

Unable to resolve an issue or complaint directly with the shop customer service?

  • WebwinkelKeur
  • DigiDispuut
Submit a dispute

Real entrepreneur

Manifesto

Drogisterij Bilsen has been a trusted name for home and kitchen products for more than a century. What began as a small hardware store near Antwerp Central Station grew into an established shop with a strong and carefully selected assortment. Since 2004, our family has continued building this story. By working with suppliers from Europe, the US, and the UK, we are able to offer our customers a unique range and reliable quality. Our promise is simple: strong quality, fair prices, and service you can rely on.

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How would you rate Bilsen?

ValuedShops reviews

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Bilsen has 1289 5 star ratings 1289
Bilsen has 127 4 star ratings 127
Bilsen has 23 3 star ratings 23
Bilsen has 12 2 star ratings 12
Bilsen has 65 1 star ratings 65

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  1. Lior Sela

    My product arrived damaged. It was not packed properly, and there was no indication of 'fragile' on the package. I emailed about this, including photos.

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  3. Richard Sefrin

    No communication from the seller whatsoever. Package disappeared, no tracking possible. Update on March 31, 2026: Completely new and good communication. Acceleration of the delivery process. After initiating the process, everything went very well.

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  4. How would you rate Bilsen?

  5. Rianne Rijnders

    Everything is great.

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  7. SPB Lubberink

    Fast delivery

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  9. Paul Sleven

    Fast delivery

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  11. Peet

    Clear website. Delivered quickly.

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