Approved

Member of ValuedShops since 2021

  • Regular monitoring
  • Clear conditions
  • Complaint management
  • Real entrepreneur

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Regular monitoring

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Approved

This annual certification is conducted to ensure that the online shop is and remains up to date regarding general legal ecommerce requirements.

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This regular scan is conducted to ensure that the online shop is and remains up to date with current security requirements.

  • WebwinkelKeur
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Clear ordering process & conditions

Transparent ordering process and conditions for a reliable shopping experience.

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Complaint management

Unable to resolve an issue or complaint directly with the shop customer service?

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Real entrepreneur

Manifesto

Drogisterij Bilsen has been a trusted name for home and kitchen products for more than a century. What began as a small hardware store near Antwerp Central Station grew into an established shop with a strong and carefully selected assortment. Since 2004, our family has continued building this story. By working with suppliers from Europe, the US, and the UK, we are able to offer our customers a unique range and reliable quality. Our promise is simple: strong quality, fair prices, and service you can rely on.

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How would you rate Bilsen?

ValuedShops reviews

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Bilsen has 1289 5 star ratings 1289
Bilsen has 127 4 star ratings 127
Bilsen has 23 3 star ratings 23
Bilsen has 12 2 star ratings 12
Bilsen has 65 1 star ratings 65

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  1. DEBORAH ABITBOL

    UPS was not at its best.

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  3. Marc Boeynaems

    Fast delivery. Correct price.

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  4. How would you rate Bilsen?

  5. German

    Fast and successfully delivered to Germany, great thank you!

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  7. Sonja Limburg

    I received a cookware set that was advertised as suitable for induction cooking. It turned out that this information was incorrect on the website. I emailed to ask how to return the set. They responded quickly, admitting their mistake and sending a return label. A month has now passed since I returned the item. I have claimed my refund of €63 multiple times via email. There has been no response at all. I will give them another week and then involve a bailiff. F...ck this company. Do not buy anything, terrible service.

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  9. Cor Kruijf

    Fast delivery, good product.

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  11. BRIGITTE MASSART

    fast and efficient

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