Approved

Member of ValuedShops since 2021

  • Regular monitoring
  • Clear conditions
  • Complaint management
  • Real entrepreneur

Assurances of ValuedShops

Regular monitoring

Member since
Last verification
Approved

This annual certification is conducted to ensure that the online shop is and remains up to date regarding general legal ecommerce requirements.

Requirements
Security scan

This regular scan is conducted to ensure that the online shop is and remains up to date with current security requirements.

  • WebwinkelKeur
  • Google Safe Browsing

Clear ordering process & conditions

Transparent ordering process and conditions for a reliable shopping experience.

  • delivery of products and services
  • return
  • guarantee
  • prices
  • payment methods

Complaint management

Unable to resolve an issue or complaint directly with the shop customer service?

  • WebwinkelKeur
  • DigiDispuut
Submit a dispute

Real entrepreneur

Manifesto

Drogisterij Bilsen has been a trusted name for home and kitchen products for more than a century. What began as a small hardware store near Antwerp Central Station grew into an established shop with a strong and carefully selected assortment. Since 2004, our family has continued building this story. By working with suppliers from Europe, the US, and the UK, we are able to offer our customers a unique range and reliable quality. Our promise is simple: strong quality, fair prices, and service you can rely on.

View manifesto

How would you rate Bilsen?

ValuedShops reviews

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Bilsen has 1289 5 star ratings 1289
Bilsen has 127 4 star ratings 127
Bilsen has 23 3 star ratings 23
Bilsen has 12 2 star ratings 12
Bilsen has 65 1 star ratings 65

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  1. Olaf Biessen

    top top

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  3. Rm Mans

    Very fast delivery, great product for my mouse plague.

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  4. How would you rate Bilsen?

  5. Alina Veres

    Best

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  7. Brigitte Nuij

    Fast delivery and easy to order.

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  9. Frederique Niederer

    Fast service. The product box was damaged because the outer box was thin. But overall, good.

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  11. Hans

    SCAMMERS! Unfortunately, I have not yet received my order. When I inquired about my order, I received a delayed response stating that my order had been delivered. After inquiring again, I received proof. However, this turned out to be an order for someone else. The name and address did not match. Now I am still waiting for a response and have no idea where my order is or when it will be delivered. What stands out to me is that I only experience this with companies that have a web shop certification and surprisingly many good reviews. Moreover, the web shop certification does nothing for purchases under €25.

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