Members of a disputes committee are able to offer consumers a binding decision, when necessary, for a dispute.
This badge shows that this webshop can indeed offer this.
Legislation in e-commerce is changing rapidly and continuously, knowing that a webshop retailer
knows and complies to these rules is important. This webshop has been thoroughly inspected for this badge.
When you use the internet, you run the risk of encountering malware or viruses.
Webshops earn this badge by having their webshop checked and have a valid SSL certificate.
We have made sure the company actually exists, whether they adhere to the (regional) law and if all information can be found on their webshop easily.
Reviewed by you
Have you purchased from a member of ours? We then ask you to share your experience. These experiences are shown publicly to inform potential customers of the webshop's customer service.
Independent
WebwinkelKeur is completely independent. Our goal is to make e-commerce safer. We do not ask our members a high fee as we want all webshops to be able to join our cause. We are the point of contact for both the webshop and the customer.
Mediation at disputes
Do you end up in conflict with one of our members? We will help you both to get to quick solution with our free mediation. If that shows to be impossible you have the opportunity to submit the dispute to DigiDispuut which can provide a binding verdict.
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We are here to make e-commerce safer for everyone.