The website looks neat and the ordering process went smoothly. After placing the order, I received a polite email informing me that there was an issue with the Trackpad, which would cause a slight delay. A few days later, I received the package. I received a new trackpad, which was very well done and organized, but the keyboard was where things went wrong. I received a smaller keyboard without Touch ID. After sending an email, I received a response stating that they do not have the keyboard and cannot deliver it, and they asked if I would like a refund. In the end, it was handled well, but the fact remains that I have now spent 1.5 days trying to get a keyboard and ultimately did not receive the correct one, plus I have to make an extra trip to the PostNL office. It's not a disaster, but there is clearly room for improvement; keep your inventory updated and be honest about what you are selling.
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- JeffreyTranslated with AI
- Sabine Mesli
Super good service.
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- Filip Roosbeek
Fast service. Great device 😀
Translated with AI - Rico van Dijk
Fast delivery and good product. Thank you!
Translated with AI - Koen Miermans
Order still not complete. No case and no screen protector included. I sent an email and after 2 days still no response.
Translated with AI - C. Eindhoven
Everything was organized perfectly, fast, and good 👍🏻
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