iApples

I had ordered incorrectly and immediately emailed that it needed to be canceled. Unfortunately, that got overlooked. I received an email stating that I could return the item for free. Good service.

Very good service

Great service

Competitive offers; fast delivery and good customer service!

The ordering process went smoothly, but the delivery took longer than expected and the communication did not go as it should have. I did receive an explanation and apologies for that, which was nice. The items themselves were exactly as promised on the website. I thoroughly examined the iPad with a lamp, but I couldn't find a single scratch, especially not on the screen, which is the most important part.

Here is my second (revised) review. Initially, I had a somewhat lesser experience; there was a problem with the phone I sent in. There was a brief moment of panic, but the company quickly came to my aid. First, I received extra instructions to determine if it was a solvable issue. Ultimately, it wasn't, and I received further assistance to return my phone. This was done through PostNL, which was a disappointment for me because the shipping time was long. However, this is of course not the company's fault. When the phone arrived there, it was examined fairly quickly, and I received several emails updating me on the progress of the process (with perhaps a little nudge from me behind the scenes). When the process was completed, it turned out that there was indeed a fault with the system in the phone, and they immediately sent me a new one. This one works perfectly as it should and is in good condition. Overall, the process took a bit too long for me (since I was in need of a new phone), but I was helped very quickly, and the communication was correct! Thank you, iApples & Barri.