iApples

The product, a fragile screen protector, was packaged in a bubble envelope and arrived severely damaged. Such an envelope is not suitable for such a delicate product. I find your response very sympathetic, sending two new protectors at no extra cost. That is truly customer-friendly! Therefore, I give 5 stars.

Great site, reliable experience, well-organized website + address and phone number, well-packaged and I'm happy with it!

Fast delivery and received the iPad in perfect condition.

The website looks neat and the ordering process went smoothly. After placing the order, I received a polite email informing me that there was an issue with the Trackpad, which would cause a slight delay. A few days later, I received the package. I received a new trackpad, which was very well done and organized, but the keyboard was where things went wrong. I received a smaller keyboard without Touch ID. After sending an email, I received a response stating that they do not have the keyboard and cannot deliver it, and they asked if I would like a refund. In the end, it was handled well, but the fact remains that I have now spent 1.5 days trying to get a keyboard and ultimately did not receive the correct one, plus I have to make an extra trip to the PostNL office. It's not a disaster, but there is clearly room for improvement; keep your inventory updated and be honest about what you are selling.

Super good service.

Fast service. Great device 😀