Unfortunately, my order did not arrive. Not Avalons fault I guess, still disappointing due to the great offer I am missing out. I still rate 5* since the customer service were up to the task and gave me the option to either send my order again (since it must have gotten lost) or to receive a refund. (I am working from home which is why I was at home at all times. Though, the delivery service (MRW) claimed that they tried to deliver but couldn't because no one would have been at home... 🤔 Maybe there is way that PostNL uses UPS? Anyway, usually Avalon has fresh and high quality products.
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Reviews
Rated 9.4 by 943 customers
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- Kai
- Angelie
Hello, my name is Angelie Ojouduit. I'm not happy because I received my order box for €4,174.63. I ordered 2 boxes of AVK black mold, and the preparation of my order was poor. I was told they are willing to replace them for me, but I threw away the boxes with the lot numbers. These 2 boxes are essentially lost. I have been in the group since 2001, and I designed the site with friends. I will unsubscribe and no longer order from this site because I am very, very disappointed.
Translated with AI How would you rate Avalon Magic Plants?
- M.
My order (not my first one) arrived relatively quickly, but there was mold in my kits. They were immediately replaced. Super kind and quick customer service. Thank you, Team!
Translated with AI - MMM
I bought cbd + mushrooms, the drain was not available, they wrote that they would return the money to my bitcoin wallet, the money has not yet been returned, one of the mycelium was infected with mold, the score is 1/5, no one has been responding to support for a month.
- Anon
Very good service. Instant service after payment. Tracking Order is present and very clear.
- Haritz Perez
We had an issue with the carrier, but Avalon's team was very courteous with us and promptly refunded our money without any trouble. They have been exceptionally kind and concerned, which is why I rate them so highly.