Avalon Magic Plants

Incredible service, very friendly. Quick and great products too

snele levering

One of the growkits has been contaminated, I notified the customer service at the same day I received the order, it was already visible in the box that it was contaminated, so it's not my fault - yet the customer service told me to wait a few more days, now the box turned green and moldy, and they tell me it's my fault for not using enough hygiene. That's clearly not the case, since the growkit was contaminated from the very beginning, and I documented every step. They are not willing to take responsibility for their fault, shipping contaminated growkits and providing no replacement, not even a discount, only a passive-aggressive support who complains about me for giving them one star for ripping me off. Never again!