De Stoffenstraat

My product has a damaged fold line.

Overall, I am generally satisfied, especially regarding the 'fabrics'. However, there have been two occasions where there was an issue with my order of supplies. In my last order, there were 2 spools of thread missing... they said they would set them aside for me. I still haven't received them, and I hope to get them at home, especially since the mistake was made by the webshop (and I shouldn't have to drive to Kasterlee for 2 spools of thread). Today, I finally received the 2 spools of thread in my mailbox, for which I am sincerely grateful.

Fast and correct delivery. Large selection of fabrics in different price ranges.

So far, I am very satisfied with De Stoffenstraat. Therefore, 5 stars. I usually go there in person. The staff is very helpful and friendly. I recently placed my first order online. The ordering process went smoothly, except for the payment. Unfortunately, there were several issues with the payment on the computer. I accidentally placed my order twice. With a phone call, they canceled the second order. This went very smoothly. When I checked my bank account, I saw that I had been charged three times. The second order has been canceled, and I received a credit note for that. However, I have not yet received the amount back in my account. Regarding the third payment, which was made in error without placing an order, I also have not yet received that back in my account. I would like to see this resolved promptly. Thank you in advance. Please let me remain a very satisfied customer. Best regards, Martine Vaerten

I am once again super happy with the fabric I ordered, just like with my previous purchase. The processing and communication were quick and perfect as well.

Arrived very well and quickly. We received what we had ordered. And the fabric is already very nice.