L'eau Vive

Order of € 74.95, just two days later I receive an email that the package is half price. I ask if a compensation is possible. This turned out to be impossible, I had to first return the package at my own expense from Belgium to the Netherlands after which I could reorder the package with shipping costs again! Both orders are being returned as the quality is also very questionable and despite ordering a universal size with my size 40-42, it hangs around my body like a garbage bag, it is so bizarrely large.

I ordered a nice pair of shorts. The cost of the shorts plus shipping fees. Unfortunately, they were too small, so I returned them. You cannot order a different size through the return portal. I sent the shorts back with additional shipping costs, which was €6.95. When I reorder the shorts, I will have to pay €4.95 in shipping costs again. This prevents me from ordering anything else. I have now paid €11.90 just in shipping costs.

Good service & fast shipping after ordering, neatly packaged & nice trendy clothing.

Thank you for the quick delivery. And the lovely little gift included. I will definitely order from you more often.

Fast delivery, neatly and carefully packaged!

Overall, the delivery is good, but you do pay shipping costs, which is normal. However, when you return an item, you pay a hefty return fee of €8.95, and this is not deducted from the item you decide to keep, resulting in double costs. This cannot be considered correct.