Approved

Member of ValuedShops since 2023

  • Regular monitoring
  • Clear conditions
  • Complaint management
  • Real entrepreneur

Assurances of ValuedShops

Regular monitoring

Member since
Last verification
Approved

This annual certification is conducted to ensure that the online shop is and remains up to date regarding general legal ecommerce requirements.

Requirements
Security scan

This regular scan is conducted to ensure that the online shop is and remains up to date with current security requirements.

  • WebwinkelKeur
  • Google Safe Browsing

Clear ordering process & conditions

Transparent ordering process and conditions for a reliable shopping experience.

  • delivery of products and services
  • return
  • guarantee
  • prices
  • payment methods

Complaint management

Unable to resolve an issue or complaint directly with the shop customer service?

  • WebwinkelKeur
  • DigiDispuut
Submit a dispute

Real entrepreneur

Manifesto
View manifesto

How would you rate Crafty Ponies?

ValuedShops reviews

ValuedShops
Filter reviews by rating
Crafty Ponies has 1301 5 star ratings 1301
Crafty Ponies has 152 4 star ratings 152
Crafty Ponies has 87 3 star ratings 87
Crafty Ponies has 38 2 star ratings 38
Crafty Ponies has 109 1 star ratings 109

Impartially managed by ValuedShops. Read our policy and terms.

Apply filters

Sort
Rating
Search reviews
Publication date
Review properties
  1. Jean-Michel Clicque

    Perfect 👍 thank you

    Translated with AI
  3. SH

    In one delivery, the wrong pony was sent. I then reordered the correct one with advance payment, and since then, I have received neither a delivery nor any feedback. Very disappointing.

    Translated with AI

  4. How would you rate Crafty Ponies?

  5. Ineke

    Great service, fantastic products.

    Translated with AI
  7. Anette Depperschmidt

    Super service and the contact via email was excellent, and everything was answered very quickly.

    Translated with AI
  9. Kristina

    Super nice customer service and quick assistance received!

    Translated with AI
  11. Édouard REPPERT

    It was impossible for Colis Privé to deliver the package without a code that never reached me; I received a notice of passage and could only pick it up after the weekend, which was too late, at a relay point without that famous code that I am still waiting for! Logistics needs to be reviewed!!!

    Translated with AI