Stephanie
Perfect
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Crafty Ponies
craftyponies.nl
Approved
Member of ValuedShops since 2023
Regular monitoring- Clear conditions
- Complaint management
- Real entrepreneur
ValuedShops reviews
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- Marine Letombe Lefevre
Fast shipping and great products, but there are issues with the website. When I ordered, it was impossible to add a bucket to the cart. I had a long email exchange with a team member. To her credit, I misspelled the word "bucket," and she had difficulty understanding. However, once that was clarified, she just told me to give her my order number, which I did. I received my order (a grooming kit) but no bucket came with it. And I haven't heard anything since. It's a shame. I'm not going to pay my high shipping fees again for a simple bucket.
Translated with AI How would you rate Crafty Ponies?
- Carolin Beck
Very fast delivery 👍
Translated with AI - Catherine PROST
Incomplete order!
Translated with AI - Renate Baltensberger
Fast delivery time, good quality, and even during supply shortages, I was well informed and received quick restocks. I would gladly order again.
Translated with AI - Vanessa H.
Very nice customer service. Great items for little horse fans. Everything is just like with real horses.
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