Approved

Member of ValuedShops since 2023

  • Regular monitoring
  • Clear conditions
  • Complaint management
  • Real entrepreneur

Assurances of ValuedShops

Regular monitoring

Member since
Last verification
Approved

This annual certification is conducted to ensure that the online shop is and remains up to date regarding general legal ecommerce requirements.

Requirements
Security scan

This regular scan is conducted to ensure that the online shop is and remains up to date with current security requirements.

  • WebwinkelKeur
  • Google Safe Browsing

Clear ordering process & conditions

Transparent ordering process and conditions for a reliable shopping experience.

  • delivery of products and services
  • return
  • guarantee
  • prices
  • payment methods

Complaint management

Unable to resolve an issue or complaint directly with the shop customer service?

  • WebwinkelKeur
  • DigiDispuut
Submit a dispute

Real entrepreneur

Manifesto
View manifesto

How would you rate Crafty Ponies?

ValuedShops reviews

ValuedShops
Filter reviews by rating
Crafty Ponies has 1128 5 star ratings 1128
Crafty Ponies has 139 4 star ratings 139
Crafty Ponies has 79 3 star ratings 79
Crafty Ponies has 37 2 star ratings 37
Crafty Ponies has 100 1 star ratings 100

Impartially managed by ValuedShops. Read our policy and terms.

Apply filters

Sort
Rating
Search reviews
Publication date
Review properties
  1. Sanga Karen

    Very fast and the follow-up is excellent.

    Translated with AI
  3. Sandra

    Super fast delivery. An instruction booklet for the premium saddle was missing, but after mentioning this, we received the instruction booklet free of charge the next day! Excellent customer service, very educational toys. Highly recommended!

    Translated with AI

  4. How would you rate Crafty Ponies?

  5. Alexandra

    Fast delivery! Very good tracking, and everything we ordered is perfect!

    Translated with AI
  7. Liselotte

    Orders arrive quickly. I have ordered several times. Once I did not receive a complete order (there were free elastics). I contacted them, and it was resolved immediately.

    Translated with AI
  9. Stefanie Sengebusch-Radtke

    The order was initially lost on the way to delivery, but the seller made an effort to find out what happened. 👍

    Translated with AI
  11. Jolien Huizer

    Super fun!

    Translated with AI