Member of ValuedShops since 2023
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My order had not been delivered after about 1.5 weeks. Therefore, I contacted Jenny. Jenny responded quickly, handled the situation well, and was polite and understanding. The next day, she sent the product again, but after that, I received the original order as well. I can keep both, which is very kind! Thank you, Jenny!
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I had some issues creating an account, and after I sent an email, I received a response back very quickly. And this was in the evening! That's something you rarely experience these days. After several back-and-forth emails, everything was sorted out. Jenny is a very friendly, helpful woman, and the service is truly excellent!
Great service via chat, and it was a treat to unwrap!