Regular monitoringMaria
The flowers I ordered were supposedly delivered to the neighbors of the recipient according to the delivery service. When I didn't receive a response, I inquired and found out that the flowers had not been delivered. The recipient checked with the immediate neighbors and further. After the first complaint, I received a response stating that the flowers had indeed been delivered. The recipient went to check with the neighbors again, and I complained once more. Eventually, a bouquet was delivered (a week later and without a card). It was resolved neatly, but not completely. The surprise was gone, and the card was missing. Only because I was in contact with the recipient did they know that the bouquet was from me.
Translated with AI