Member of ValuedShops since 2024
Regular monitoring Clear conditions Complaint management Real entrepreneurImpartially managed by ValuedShops. Read our policy and terms.
I called to let you know that I was not satisfied with the roses. I had to send photos to you. I did that, but initially heard nothing. Then I sent a new email, and it was resolved nicely. I received a new bouquet of roses for free, and they look beautiful.
Thoughtful service, good quality. You get what you can expect.
The name of the sender could not be mentioned. It was expensive and a mediocre bouquet.
Clear website and delivered on time!
Delivery on time. Beautiful bouquet.
I called to ask where my ordered bouquet was and was then answered in a very unsympathetic manner: no idea, you just have to wait, and if not, you can go somewhere else next time. We will do that, because the bouquet was expensive, but after 3 days it was already starting to turn brown...