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The delivery person did not go upstairs in the apartment building because the neighbors were there and were aware of the delivery person's arrival. The wrong mailbox was chosen for the paper notice. I did not receive any message that the flowers had not been delivered. Ultimately, after my phone call, the recipient of the bouquet had to pick up a new bouquet.
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I used to always take a little detour to pick up a bouquet from them because they really have tasteful bouquets. And friendly service. Nowadays, I also order online when I want to send someone a bouquet, even outside of Amsterdam.
I completed the entire process online with minimal hassle.
Good delivery. I am satisfied.
I was very happy that I could have a bouquet delivered to the mother on the correct day of our granddaughter's birth.