Is Lege-capsules.com trustworthy? Reviews and trustmark

Susanne
6/9/2025
Good selection, good prices, relatively fast shipping.
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Miranda Fekkes
6/8/2025
Always on time
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Arts
6/8/2025
After a mistake from the factory of the
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Mirte
6/6/2025
Unfortunately, I still haven't received my product.
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Response by Lege-capsules.com
Dear Mirte, Thank you for your review. We completely understand that it is frustrating that you have not yet received your order. We have checked this for you and see that you placed your order on May 30. We have also been in contact via email regarding this and have checked your shipment with PostNL. Unfortunately, there has been some delay with PostNL due to the holidays. Your package is still within the timeframe they have set for this. Therefore, we have advised you to wait a little longer. If the package does not arrive in the near future, we will, of course, ensure a suitable solution. Once again, we apologize for the inconvenience and thank you for your patience. Best regards, Diana Team Lege-Capsules
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G. Keijner
6/6/2025
fast good delivery
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JD
6/4/2025
Good customer service
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Response by Lege-capsules.com
What a shame to read that you are so disappointed; that is certainly not the experience we want to provide our customers. I would like to clarify a small point: nowhere on our website does it state that "orders placed before 5 PM will be delivered the next day." What we do mention is that orders placed before 5 PM will be shipped the same day. We consciously do not promise next-day delivery because we rely on an external shipping company and therefore cannot guarantee exactly when it will be delivered. That is why we communicate an expected delivery time of 1 to 4 working days. I understand your frustration and am very sorry that this has come across as misleading to you; that is certainly not our intention. Thank you for bringing this to our attention, and we take your feedback seriously to keep our communication as clear as possible. Best regards, Diana Team Lege-Capsules
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