Is Lege-capsules.com trustworthy? Reviews and trustmark

G.H.G. Vierhuis

10/23/2024

I was sent away with a handful of reeds.

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Mohammed Tajjou
10/28/2024
Fast delivery
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Bernardus arntz
10/28/2024
Fast delivery and well packaged.
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Elly
10/26/2024
Fast delivery, good quality grip bags, finally got my small beads, clasps, and rings well sorted.
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Ria
10/26/2024
Good product, I am very happy with it.
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Gerda Wiermans
10/23/2024
Very fast delivery within 20 hours.
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G.H.G. Vierhuis
10/23/2024
I was sent away with a handful of reeds.
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Response by Lege-capsules.com
Thank you for your review. We have been in contact with you multiple times regarding this order. You placed the order on Saturday, October 12, at the end of the day, and therefore we shipped it on Monday, October 14, due to the weekend. On October 18, we received your package back via PostNL because the address details were incomplete. We then reached out to you to provide the correct address details, informing you that you would not need to pay the shipping costs again if you left us a nice review, which you did. Subsequently, we resent your package at no additional cost on October 21. On Monday, you informed us that you had not yet received the package, which is correct because PostNL does not deliver mail on Sundays and Mondays. We made you aware of this and also attempted to contact you by phone, which unfortunately did not succeed. We regret that you feel left in the dark, and we would like to reach out to you again to resolve this as best as we can. We appreciate all feedback that helps us improve our service. Best regards, Diana Team Lege-Capsules
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