Mieneke Bos ten
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The strap was shipped late, probably because there was no work done around the New Year, but this was not mentioned on the website. I had made a mistake and ordered the wrong color, and I wanted to correct it before shipping, but there was no contact possible either by phone or email. However, after 4 days, I received an email from the company, and it was quickly resolved; the mistake was corrected and the package was sent. A week after the order, I had it at home.