Is Gripzakje.com trustworthy? Reviews and trustmark

Quinten Muijs
5/12/2025
Very poor quality bags, very thin, and on the closing side, one part is much higher than the other side.
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Response by Gripzakje.com
Dear Quinten, Thank you very much for your review and for your order. We are sorry to hear that you are not satisfied with the quality of the bags. We take your comment about the thickness and the deviation at the closure side seriously. This is certainly not the experience we want to provide our customers, and we understand that this is disappointing. Our products are usually carefully checked, but unfortunately, it can occasionally happen that something goes wrong in production. To properly assess this, we would greatly appreciate it if you could send us a photo of the issue. This way, we can also discuss it with our supplier. Additionally, we will personally contact you so that we can resolve this as quickly and appropriately as possible. Of course, we want to ensure that you are satisfied with your purchase. Thank you again for your feedback, and we apologize for the inconvenience. Best regards, Diana
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Lisa Tijssen
5/2/2025
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Oscar Coyot
4/19/2025
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Philip Hul
4/8/2025
Clear website and fast delivery.
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Geocacher
3/6/2025
great service
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ronald smidt
2/25/2025
My product was sent to Jakob Gerrisstraat 17 in Delft, but my address is Gerritsstraat 17, 7081 BP in Diever!!!! So it's your mistake, I look forward to your response. Kind regards, RS.
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Response by Gripzakje.com
Dear Ronald, Thank you for your review. We are very sorry that something went wrong with the shipping. However, when placing an order, you fill in your address details yourself. The address in Delft is the one you entered when placing the order. What may have happened is that while entering the information on your phone, autocorrect changed the address automatically. Unfortunately, we cannot check or modify this during the ordering process; only you can verify this when finalizing your order. We would like to resolve this with you and will also reach out to you personally. Best regards, Diana Team Gripzakje
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