Is Dominikq trustworthy? Reviews and trustmark

Recovery_Belgium
5/24/2025
Quick feedback and service!
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Response by Dominikq
Dear Recovery_Belgium, Thank you very much for your wonderful review and the five stars! It's great to hear that you are satisfied with our fast service and the quality of the fabric sample. We do our best to assist our customers quickly and effectively, so it's very nice to read that this is appreciated. If you have any questions in the future or need help with your choice, we are always here to assist you.
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Marcel DeWolf
5/23/2025
Choose another delivery service; my package was delivered 5 houses away without a note in the mailbox. NO pdp anymore, just regular mail.
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Response by Dominikq
Thank you for your review, Marcel. It's unfortunate that the package was not delivered correctly – that shouldn't happen. We work with multiple carriers and do our best to ensure deliveries go as smoothly as possible, but sometimes the service varies by carrier/delivery person or region. Fortunately, the package did arrive. If something goes wrong next time, we are happy to help resolve it quickly!
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Marcella de Boer
5/21/2025
We were very well assisted at Dominikq! I had seen a beautiful fabric online and wanted to come and see it in person. The appointment was made quickly, and we were treated very kindly and helped. The delivery was also fast and neat, and the fabrics are beautiful!!
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Response by Dominikq
What a wonderful review, Marcella – thank you so much! I really enjoyed welcoming you in the showroom and looking at the fabrics together. It's great to hear that everything went as you wished and that you are so happy with the quality and the beautiful color combination of the wool fabrics. Wishing you lots of success with your project – I can't wait to see the final result! You are always warmly welcome at Dominikq.
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Inge Postma
5/11/2025
There were some issues with the delivery, but they were handled very well and proactively with a lot of attention and assistance!
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Response by Dominikq
Thank you for your nice review, Inge! Unfortunately, we don't always have control over the delivery, but we are always ready to solve problems — and yes, also proactively when needed. Sometimes you just have a bit of bad luck with Murphy on your side 😉. Hopefully, see you next time!
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Gert Jan
5/10/2025
Friendly, customer-oriented
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Response by Dominikq
Thank you for your kind words, Gert Jan! We find it important to work in a friendly and customer-oriented manner, so it's great to hear that this has been your experience. We look forward to seeing you next time!
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Samantha Philipsen
5/7/2025
Good service. Super fast response to emails.
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Response by Dominikq
Thank you for your lovely review, Samantha! It's great to hear that you are so satisfied with our service and the quick response. It's also good to know that the fabric sample helped you get a clear idea of the material and color. If you have any questions about this, feel free to ask. 😄
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