Contrôle régulierSylvain Kunn
I placed my order on 16.02.2026 and initially experienced a noticeable delay in delivery, along with a lack of response to my first follow-up. This was frustrating and led me to leave a negative review at the time. Since then, the company proactively contacted me, clarified the situation, and worked with me to find an appropriate solution. I have now received the doormats, and I am very satisfied with their quality, they fully meet my expectations. Although the initial communication could have been improved, I appreciate the professional follow-up and the effort made to resolve the matter.