Is SKIKK trustworthy? Reviews and trustmark

Frank Krieger
11/20/2025
The experience of purchasing the laptop was absolutely great and it was quickly built and sent. No complaints
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Yor
10/25/2025
Prima laptop en snel bezorgd
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Cristian
10/24/2025
It was very difficult to get the right invoice, without the VAT (the purchase being made for the company). Then, I paid, I sent the payment proof, and, then, no reaction. For the Order #26785, I wanted to check my order status on my account (on your website), but there is no order anymore. I tried to call you on your phone number (+31 (0) 38 386 1055, taken from your site), but nobody answered. I tried 2 times, 8 and 11 minutes, but nothing. I have sent emails to your SKIKK info@skikk.eu and support@skikk.eu, but no answer. What is happening?
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Response by SKIKK
Hi Cristian, Thank you for sharing your experience. I’m sorry to hear that the initial phase of your order didn’t go smoothly. Getting the correct VAT-free invoice and not receiving timely replies should not have been this difficult, and we fully understand the frustration this caused. We are already working on improving our first-line communication and response times to prevent situations like this. I also appreciate that you later shared an updated impression: “I recommend your company for your product quality and delivery speed, but prospective buyers should be aware that the initial communication phase may be a struggle. You must improve your initial support channels to prevent this kind of stress.” Thank you for your honesty — both about what went well and what needs improvement. If you ever need anything again, feel free to reach out. We’re here to help.
Ad Voesenek
10/17/2025
I received a great product. The issue with the wrong adapter was resolved well, so the service is also good.
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Janneke van Kolthoorn
10/16/2025
Good sturdy laptop, with plenty of internal memory.
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Anoniem
10/15/2025
Unreachable customer service, poor service, long wait times, longer delivery times than indicated on the website, incomplete and incorrect information provided. I do not recommend this company!
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Response by SKIKK
Hi Natalia, Thank you for taking the time to share your experience. We're sorry to hear that you are not satisfied with our service. This is certainly not the experience we aim to provide, and we understand that this must have been very frustrating for you. We have since taken steps to improve our accessibility and communication. We would like to get in touch with you to resolve this properly and see how we can assist you further. Best regards, Roy | SKIKK
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