Is SKIKK trustworthy? Reviews and trustmark

Cristian

10/24/2025

It was very difficult to get the right invoice, without the VAT (the purchase being made for the company). Then, I paid, I sent the payment proof, and, then, no reaction. For the Order #26785, I wanted to check my order status on my account (on your website), but there is no order anymore. I tried to call you on your phone number (+31 (0) 38 386 1055, taken from your site), but nobody answered. I tried 2 times, 8 and 11 minutes, but nothing. I have sent emails to your SKIKK info@skikk.eu and support@skikk.eu, but no answer. What is happening?

Mats Olsson
11/21/2025
Very good service
filou
11/20/2025
My product never arrived after placing an order.
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Response by SKIKK
It's really unfortunate that your package was never delivered by the courier. Fortunately, we resolved it together, and hopefully, you will order again as you indicated.
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How would you rate SKIKK?
Edelmiro Moman
11/20/2025
Competitive prices, sensible configuration options and ultrafast configuration and delivery.
Frank Krieger
11/20/2025
The experience of purchasing the laptop was absolutely great and it was quickly built and sent. No complaints
Yor
10/25/2025
Prima laptop en snel bezorgd
Cristian
10/24/2025
It was very difficult to get the right invoice, without the VAT (the purchase being made for the company). Then, I paid, I sent the payment proof, and, then, no reaction. For the Order #26785, I wanted to check my order status on my account (on your website), but there is no order anymore. I tried to call you on your phone number (+31 (0) 38 386 1055, taken from your site), but nobody answered. I tried 2 times, 8 and 11 minutes, but nothing. I have sent emails to your SKIKK info@skikk.eu and support@skikk.eu, but no answer. What is happening?
Response by SKIKK
Hi Cristian, Thank you for sharing your experience. I’m sorry to hear that the initial phase of your order didn’t go smoothly. Getting the correct VAT-free invoice and not receiving timely replies should not have been this difficult, and we fully understand the frustration this caused. We are already working on improving our first-line communication and response times to prevent situations like this. I also appreciate that you later shared an updated impression: “I recommend your company for your product quality and delivery speed, but prospective buyers should be aware that the initial communication phase may be a struggle. You must improve your initial support channels to prevent this kind of stress.” Thank you for your honesty — both about what went well and what needs improvement. If you ever need anything again, feel free to reach out. We’re here to help.

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