Regular monitoringEdgars Anisimovs
Very disappointing customer service – Parcel never received My parcel was marked as delivered by DPD, but I never received it. I did not receive any delivery note or information about which neighbour might have received it. I contacted the store, and although they told me they would investigate the issue with the carrier and request proof of delivery, I have been left waiting without any meaningful updates. It is extremely frustrating to pay for an order and then have to chase customer service just to find out where it is. I expected much better communication and customer support.