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A few weeks ago, I felt that a motor was not performing as well. I reached out and explained what was going on. I was immediately told that I would receive a new motor for the pump. It was delivered within 2 days. I didn't have to pay anything for it. Super nice service and also friendly people working there. And the pump is also highly recommended; I have the Youha The Ins Next and I only pump. It's easy to use and also easy to clean.
Super happy with my pump. Unfortunately, one motor broke just outside the warranty period. I contacted them via WhatsApp and received a quick response. They sent a new one the same day, and it arrived the next day. Very satisfied!
A few months ago, I bought a pump (gen2) from Youha, and yesterday one of the motors suddenly failed. At that moment, it had been used less than 20 times. I reached out via WhatsApp and received quick assistance. After I sent a video, they concluded that there was a defect in the motor and immediately sent a new one. Especially for a product like a pump, which you need/want to use quickly again, this is fantastic! The pump itself is great for moms with multiple kids or moms who want to have their hands free. Additionally, they sent a product for free that was not available separately, to complete my second pump set. An amazing and fast service from Youha! Thank you, Vera!!
Happy with the Youha Gen 2 pump. Works super well hands-free, I can do the things I want in the meantime. My motor broke down. I contacted customer service via WhatsApp and was helped very quickly and well. A new one was sent out right away. Thank you!
Super good service and quick responses via WhatsApp! The sound takes a bit of getting used to. Powerful motor resulting in good milk yield! You can easily pump hands-free anywhere with Youha.
Great service! Motor defect, contacted them. A new one was immediately sent to me so I only had to pump for a short time. The defective pump was sent back neatly and it was assessed. No strange issues, so it fell within the warranty. I can recommend Youha to everyone, especially considering the friendly customer service.