I had problems with the motor that was making too much noise. After sending a WhatsApp message to customer service, I received a response after 4 days with possible solutions to the problem. The issue has been resolved. I found the contact pleasant; it just took a bit long to get a response.
Approved
Member of ValuedShops since 2024
Regular monitoring
Clear conditions
Complaint management
Real entrepreneur
ValuedShops reviews
Impartially managed by ValuedShops. Read our policy and terms.
- GriffioenTranslated with AI
- Elsanne
Quickly helped again, very convenient contact via WhatsApp. Super handy for a busy mom ;)
Translated with AI How would you rate Youha?
- Wendy
Good, friendly, and fast service!
Translated with AI - Kirsten
Unfortunately, I received a broken motor. I contacted the helpdesk. They responded quickly and the communication was good. A new motor was immediately sent out. Overall, I am very satisfied with the Youha Gen2. It is easy to use.
Translated with AI - Denise
I had questions before I ordered, and I received a quick and friendly response. I ordered the Youha Gen 1 with the app, and there seemed to be something wrong with the motor. I contacted them via the app, and the next day they immediately sent me a new one! It turned out there was actually nothing wrong. Great service, and the pumps are excellent too! I can recommend them to every mother.
Translated with AI - Daphne
Fantastic breast pump Very nice and good products, always delivered neatly and quickly, I don't want anything else!
Translated with AI