Nederlandse Kappersakademie

The delivery took a bit longer than indicated, but that wasn't a problem for me since I ordered early. However, the packaging was a disaster. The package arrived dented, and DHL even had to tape the bottom to ensure the contents could be transported at all. A very thin corrugated cardboard (microwave) with a automatic bottom for over 2 kg of weight - that can never go well for transport over many kilometers. I was surprised that the bottles arrived somewhat intact at all.

Good information about delivery, great service.

Everything went very well. Nothing to say.

I never received the ordered goods, which can be seen in the tracking history. I did not receive a response to my email. There was no cancellation of the process.

Excellent service, everything went smoothly and super fast.

I placed an order in November. Immediately after payment, I received a nice invoice, but since then: no updates. Products not delivered, no response to emails, nor to the voicemails. This is not acceptable in 2025, in my opinion. I will give them another 5 days to come through with our order; if not, we will have to initiate legal proceedings, which no one wants. I can understand that it is busy, but a message or update is the least you can do, right?