Is CatchYourCards trustworthy? Reviews and trustmark

Maarten

4/9/2026

Unfortunately, a lesser experience, largely due to the delivery service PostNL. UPDATE: CatchYourCards resolved this well. The review was more directed towards PostNL.

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Jesse Postma
4/10/2026
fast delivery
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Maarten
4/9/2026
Unfortunately, a lesser experience, largely due to the delivery service PostNL. UPDATE: CatchYourCards resolved this well. The review was more directed towards PostNL.
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Response by CatchYourCards
Dear Maarten, We are sorry to hear that you have had this experience. It is very frustrating. We want to emphasize that we have taken your report seriously from the very beginning and have responded promptly to all your emails. Additionally, we have immediately submitted an investigation with PostNL. Their feedback indicates that the delivery was changed by you to "leave at agreed location." By making this choice, you accept PostNL's terms, which state that the responsibility for loss after delivery at that location lies with the recipient and not with PostNL. That said, we also find this very unfortunate and would like to think along with you to find a solution. Therefore, we have asked you to share the footage you mentioned, as well as to fill out a non-receipt declaration. Unfortunately, we have not yet received this from you, while it would help us strengthen our position in this matter with PostNL. We obviously want to resolve this as quickly as possible and find it unfortunate that we are being addressed as a party in this situation, while we are actively trying to help. We look forward to hearing from you so we can work together towards a suitable solution. Best regards, CatchYourCards
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How would you rate CatchYourCards?
Dyan
4/6/2026
Super fast delivery, arrived at home within a day and neatly packaged.
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Arno
4/6/2026
Quick delivery, affordable, a great hit. The box itself had a bit of a rough time during transport (possibly?), which caused some of the corners of a few cards to be slightly damaged. Everything else was fine. Definitely a recommendation!
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Xander Gielen
4/6/2026
Great service!
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Marco Lagrand
4/6/2026
Super fast arranged!
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