The displayed average score is not only based on our own evaluations but in many cases also on reviews from external sources if they have been added to the profile. This way, for example, we can include Google's score in the calculation.
Calculation of the score
The rating is based on a 'Likert scale', in this case, consisting of 1 to 5 stars that translate as a number to 2 to 10. According to this formula, a score of 3 stars equals a 6. This formula results in a score of 1 star giving the online retailer a 2 and not a 1 or 0. The displayed score is an average of all ratings, with and without review text.
External sources
In addition to the score calculated with our own reviews, reviews from external platforms can also be included in the average score at ValuedShops. These reviews count equally in the average score. Thus, 100 reviews at ValuedShops (with an average of 9) and 100 reviews collected elsewhere (with an average of 8) lead to an average score of 8.5.
Average score
The displayed average score is not only based on our own evaluations but in many cases also on reviews from external sources if they have been added to the profile. This way, for example, we can include Google's score in the calculation.
Calculation of the score
The rating is based on a 'Likert scale', in this case, consisting of 1 to 5 stars that translate as a number to 2 to 10. According to this formula, a score of 3 stars equals a 6. This formula results in a score of 1 star giving the online retailer a 2 and not a 1 or 0. The displayed score is an average of all ratings, with and without review text.
External sources
In addition to the score calculated with our own reviews, reviews from external platforms can also be included in the average score at ValuedShops. These reviews count equally in the average score. Thus, 100 reviews at ValuedShops (with an average of 9) and 100 reviews collected elsewhere (with an average of 8) lead to an average score of 8.5.
| total 7,317 reviews |
803 reviews last 12 months
Last 12 months review count
This number reflects reviews collected via ValuedShops in the last 12 months.
Reviews from external sources are not included in this count.
This review was collected through ValuedShops and is traceable to a purchase at HorseFlex, indicating a genuine experience. How we verify reviews
I really like this product , it was highly recommended to me by an equine feed specialist. However when buying my last order I was horrified to be asked to pay £56 to Royal Mail for customs charges. This didnt happen with me first order & naturally I will not be about to afford to buy this product again at this cost. Please can you look in to this for me?
Karen Tang - Petersen
This review was collected through ValuedShops and is traceable to a purchase at HorseFlex, indicating a genuine experience. How we verify reviews
All good
How would you rate HorseFlex?
Begoña Eladi
This review was collected through ValuedShops and is traceable to a purchase at HorseFlex, indicating a genuine experience. How we verify reviews
excellent
Sanna Kopola-Hirsimäki
This review was collected through ValuedShops and is traceable to a purchase at HorseFlex, indicating a genuine experience. How we verify reviews
Very well working
Nina John
This review was collected through ValuedShops and is traceable to a purchase at HorseFlex, indicating a genuine experience. How we verify reviews
Great service. My questions were answered promptly. Thank you
Eva Herrero Garcia
This review was collected through ValuedShops and is traceable to a purchase at HorseFlex, indicating a genuine experience. How we verify reviews
Regular monitoring