Regular monitoringT. van Dijk
First order went wrong, but ultimately resolved neatly. I ordered a door closer that was supposed to be delivered the next day according to the website. Unfortunately, it arrived a few days later and turned out to be the wrong product. After reading a number of negative reviews, I doubted whether it would be resolved properly, but my refund was processed neatly and quickly. I then reordered the door closer, and this time it was indeed delivered the next day, just as promised. All in all, it started off a bit rough, but the way it was resolved is commendable!
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