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After an intervention from a technical service, it turns out that the motor of my awning is broken. My gut feeling told me to investigate this further. I started watching the videos from Tromm on YouTube and after a few hours of trying, I concluded that the remote control was no longer working. I ordered a new one from Tromm.com and the job was done. For your information: a new motor would have cost €1075.
In itself, those Somfy motors work well, but in the long term, they are not really reliable. I have already replaced the capacitor in 3 out of 3 motors, this is not mentioned anywhere as a possible fault, replacing the motor is the trend. Now with 1 of the three having an electronics problem, and thus I have to order a new motor.