I experienced an issue with the delivery of my order, which caused significant frustration and a long wait. Although the problem was caused by DPD, the customer service team did their best to resolve it. I would like to personally thank Violeta for her effort and support. Aside from this issue, everything else was very good: the packaging, the products, and the customer service. My only suggestion is to stop working with DPD, as they negatively impact the otherwise great impression this store gives.
K-skincare.nl
k-skincare.nlAverage score
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Average score
The displayed average score is not only based on our own evaluations but in many cases also on reviews from external sources if they have been added to the profile. This way, for example, we can include Google's score in the calculation.
Calculation of the score
The rating is based on a 'Likert scale', in this case, consisting of 1 to 5 stars. The displayed score is the average of all ratings, with and without review text.
External sources
In addition to the score calculated with our own reviews, reviews from external platforms can also be included in the average score at ValuedShops. These reviews count equally in the average score. Thus, 100 reviews at ValuedShops (with an average of 4.5) and 100 reviews collected elsewhere (with an average of 4) lead to an average score of 4.25.
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